If you’ve never been to an Apple store, it’s hard to describe the experience, especially on the day a new Apple product is released. For someone who wants to stay current with the latest in Mac technology, there is nothing like a visit to your local Apple store. But ask any Apple computer fan where they would go for a MacBook repair, and you may be surprised at their answer.

While it’s clear that the Apple store is an incredibly successful retail concept, every Mac user should have an alternative for Apple MacBook repair. Whether you use an iMac, MacBook, iPad or an older Apple computer, an Apple Authorized Service Provider (AASP) is usually the better option. Here’s why.

  1. At the risk of stating the obvious, any trip to the Apple store may result in a long wait, especially on weekends.  Avoid the long lines and get your Mac repair work done by an Apple Authorized Service Provider (AASP).
  2. When you start working with a reliable Apple repair technician that you can trust, it’s nice to know you can call them and ask questions later.  At the Apple store, you probably won’t meet the technician.
  3. If you’re the kind of person who is easily tempted to buy the latest gadget, then limiting the time you spend at the Apple store is probably a smart idea.
  4. An Apple Authorized Service Provider (AASP) will give you more of their time, so you can ask other Mac support-related questions that are on your mind.
  5. Do you have other computers that need to be fixed?  Chances are, your Apple Authorized Service Provider (AASP) is also Microsoft certified and can help you with both.
  6. Looking for unbiased expert opinions? Since certified Mac repair specialists like CompuTech Support Services don’t resell computers, you will be sure to get unbiased opinions on which products to buy and the best places to buy them.
  7. If you need a quick turnaround on an Apple repair, your Apple Authorized Service Provider (AASP) may be a lot more flexible with scheduling your repair than the Apple store.
  8. Save money on out-of-warranty Mac repairs by dealing with an independent repair shop.
  9. An Apple Authorized Service Provider (AASP) can perform work that an Apple store is prohibited from doing, such as the installation of non-Apple parts, hard drive upgrades and screen replacements.
  10. You can be sure a certified Apple technician will handle your Mac repair, because an Apple Authorized Service Provider (AASP) must meet very high standards for service and must be recertified every year.

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our Mac services online.

If you have had trouble with setting up iTunes on your new MacBook via your iPhone, then you are not alone. While often misdiagnosed by the “geniuses” at the Apple store, this is actually a common problem for new Mac users. However, when our customers try to find advice for this issue on their own, they often discover that they need to wade through a lot of bad advice first. A better way to resolve this is to consult the Mac repair experts at CompuTech Support Services.

Here is the problem one of our customers had recently. Whenever he tried to sync his iPhone with the iTunes program on his new MacBook, he was prompted to “transfer purchases from iPhone”. The only problem was, his MacBook wouldn’t recognize the iPhone. A friend advised him to make the transfer directly from his old PC, or look at the online forums and troubleshoot the problem on his own, without consulting his local Apple store.

Like many of our customers, he found information online about a downloadable iPhone drive, but he wasn’t sure he liked the idea of paying Apple for the privilege of syncing one of their products with another and he was afraid it might be a scam. At CompuTech, our Mac experts have heard about many iPhone/Mac users who tried this method and it didn’t solve the problem.

Fortunately, the MacBook repair experts at CompuTech stay current on the forums and they were able to find a simple and effective solution for syncing iTunes on a new Mac. It turned out that this customer didn’t need to purchase a new drive, nor did he need to make the trek to the Apple store. If your iPhone isn’t recognized by your MacBook, the best solution is to install software updates on your computer. The problem will not be resolved by reinstalling iTunes. Even if it syncs up once, you may have this problem again and again until you update your software, and who wants to reload iTunes every time you sync?

Instead of wasting more time and money with the Apple Store you should always try software updates first. In this case, what you should look for is the “iphone compatibility sdk” update. A customer of ours took his new MacBook back to the Apple store last year after having problems with this exact issue, and the guy at the Genius Bar told him it was a bad logic board. After getting a replacement laptop, he experienced the same issue the following week.

If you just brought your new MacBook home from the Apple store, or you bought the new iPhone4, then you may not have this issue at all. Save yourself the time and frustration of trying to resolve issues like these on your own.

If you are looking for a reliable place to get your iMac, MacBook, or iPad serviced in the West LA area, avoid the Apple store and take your Apple Macintosh products to CompuTech in Los Angeles, CA.

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our Mac services online.

As an Apple Authorized Service Provider (AASP) serving the Los Angeles area, our customers often ask us whether they should upgrade to the latest Mac computer or hold onto the one they have. Since we focus on Mac repairs and Mac support rather than selling new computers, customers like to hear our opinions on the latest devices before speaking with an Apple retailer.

If you are up-to-date on the latest news about Apple computers, you may have already seen preliminary “reviews” for the new iPad 2, which is expected to come out in March or April 2011. It’s always interesting to see how much publicity a new Mac product can generate – even before it hits the Apple store – but with a popular product like the iPad, it is not surprising. Here’s the burning question – is now the time to upgrade to the IPad 2, or should you wait until the 3rd generation comes out next year?

Before you stand in line at the Apple Store – here is our take on the iPad 2:

While it’s too early to do a comprehensive review of the product, we have read enough about the iPad 2 to know what to expect. Although, Apple is definitely making some notable improvements, none seem compelling enough to warrant an upgrade right now. But your decision on whether to upgrade will depend on which features you must have, and which ones you can live without.

Reportedly, the screen resolution of the new iPad 2 will be 2048 x 1536, which is twice the resolution of first generation. Some Apple dealers have weighed in on this by saying the improvement isn’t necessary because the current iPad has excellent screen resolution.

Another expectation is that the iPad 2 will add a dual-core processor. While a dual-core processor would certainly increase its speed, it is hard to imagine that any current iPad owner would find this necessary. That said, it will be advantageous to have the additional horsepower in a year or two, when the iOS is expected to be more processor intensive. Some “Apple watchers” are even predicting that iOS7 may be released in 2013.

Apple dealers are often asked when the iPad will begin offering front and rear facing cameras, especially now that Skype is supporting the iOS. Good news – this is one of the features slated for the iPad 2. Apple users are already using video conferencing on the latest iPhone and iPod Touch, so it will be an advantage to have it on the iPad as well. According to many current iPad owners, the cameras will be one of the best reasons to upgrade this year.

Unless you are an “early adopter” who must own the latest version of every Apple device, you can probably save yourself a long wait at the Apple Store and keep the one you have for a little longer. The first generation iPad may start to seem outdated by this time next year, so you might want to hold out for the iPad3. However, if you haven’t purchased your first iPad yet, we do recommend waiting until April and getting the latest version.

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our Mac services online.