Even people who consider themselves the least tech-savvy computer users are likely to say that Apple computers are the most user-friendly and trouble-free machines. All of Apple’s devices receive rave reviews from the industry, which has given them more satisfied customers than any other brand of computer. But even their bestselling laptop – the MacBook – is not immune to certain issues. While it excels in so many important ways, some of these problems might sound familiar to Apple MacBook owners.

As one of the few award-winning Apple Authorized Service Providers in the Los Angeles area, and an expert on MacBook repair, we see three common areas where Mac owners tend to have problems. They are with the power adapter, the batteries, and with their laptop unexpectedly “falling asleep.”

MacBook Repair Tips for Power Adapters

Let’s start with the power adapters. Like any other computer, a defective power adapter can keep the computer from fully charging. Outside of potential power problems related to your own power source or faulty outlets, dirty connectors on your computer’s power adapter are often the problem. It is also possible that the molding on the adapter itself is deteriorating. Try cleaning the power connectors first, but if the problem persists take your MacBook for services at an authorized Apple dealer or MacBook repair service provider. MacBook owners are often eligible for a free replacement adapter.

MacBook Repair Tips for Batteries

Along the same lines as the power adapter, if your MacBook has a defective battery, it will not hold a charge as long as it should. Checking the battery on a Mac computer is simple. On the top left hand side of your computer screen you will find “About this Mac”. Choosing “More Info” here will let you see the details of your MacBook’s battery life, including its full-charge capacity, cycle count, and overall condition. You may also see a “Check Battery” warning here. Under certain conditions, and when your MacBook is still under warranty, you may be eligible for a free replacement battery.

If your battery is okay, but you just want to make it last longer, here is another tip you might hear about from a MacBook repair specialist.

Calibrate your battery monthly using Apple’s online instructions for MacBooks or their instructions for older Mac laptops.

MacBook Repair Tips for Sleep Issues

Is your MacBook reverting to “sleep mode” when you’re in the middle of a project? Some MacBook users report a problem where their computers unexpectedly lapse into sleep mode, or they will not come out of sleep mode when the start button is pressed. The remedy for this is often closing the lid and reopening, then pressing the power button again. But sometimes it requires the user to hold down the power button long enough to force a restart.

For a more complicated MacBook repair, a trip to your Mac repair shop may be necessary to fix the underlying cause of the problem. However, there is one way you may be able to fix it at home – by resetting the computer’s System Management Controller (SMC). Follow these instructions from Apple to reset the SMC.

If you are new to the world of MacBook computers, you may think it needs to go back to the Apple store for service. Not true! The best place to get your computer repaired is at an Apple Authorized Service Provider (AASP).

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our Mac services online.

Are you experiencing startup problems with your Mac? Macintosh computers are very reliable, but even the best made machines still have issues now and then, or as some Mac repair technicians see it – they get “cranky” .

Your startup problems could be related to the hard drive, corruption within the OS user account, a bad battery or power supply, or even the logic board. Clues to the problem may be found by determining when the system fails and then isolating that area to find the solution. Start by unplugging any external disk drives, printers, or other external peripherals.

Before you take your computer to an Apple dealer or a Los Angeles Mac repair shop, answering a few simple questions may help narrow down the type of Mac repair you may be dealing with.

First of all, does your system turn on?

If not, then you are likely dealing with a dead battery, bad logic board, or a problem with your AC adaptor. A certified MacBook repair specialist can help you narrow down the exact cause of the problem and do the repair.

Did you hear a popping sound? If so, then you may be dealing with a failed capacitor. Fortunately, a new power supply or AC adaptor will not be difficult or expensive for a Mac repair shop to replace.

However, if you suspect your MacBook repair involves a dead or defective battery and your laptop has a removable battery, try taking it out before troubleshooting. A defective battery may prevent your laptop from booting, or if it fails to shut down after a crash, it could prevent a successful reboot.

Depending on the nature of the problem, an Apple dealer may need to send your MacBook repair to an outside repair shop anyway, so it will probably be easier to start out with a repair shop that you trust, and deal directly with the technicians who will be fixing your computer.

Mac repair shops will often recommend the use of Time Machine, a program that actually creates a complete backup of your system. Using Time Machine, in the event of a hard drive failure or corruption, Mac users can revert back to the last time their system was working properly.

Is your MacBook slowing down with age?

Perhaps the problem you’re dealing with is a slowing start time. Your Apple dealer or Mac repair shop may not have a specific solution for this, but there are some ways you can speed it up on your own.

Remember, your MacBook or iMac must run through a whole lot of code before you see the startup page. The longer you use your computer, the more legacy programs it will need to sort through every time you turn it on. Your Apple dealer will often give you tips about how to fix this, but it is a whole lot simpler to delete unused programs, especially those programs that automatically boot up whenever you turn on your computer. Using an “uninstaller” program, such as AppDelete or AppZapper will clear out unwanted apps, including all the associated library files and definitions.

How do you know which programs are loading up every time your Mac boots up? Simply go to Macintosh HD > Library > Startup Items and they will all be listed. You may want to delete the programs directly from this list, but be careful not to remove anything you may really need. Remember, deleting anything from this folder will affect all user accounts, not just your own. To see which programs are booting for a specific user, go to: apple Menu>System Preferences>Accounts, and then click on the “Login Items” tab for the desired account.

Another suggestion that Mac repair shops often make is to offload larger media files and iTunes libraries to a secondary drive. These files take up much of your computer’s available hard drive storage space, and they can affect the overall performance of your Mac computer when the hard drive is near max capacity.

Still having problems with starting up your Mac computer?

There is no need to take your MacBook to an Apple dealer. You’ll get better Mac repairs from an Apple Authorized Service Provider (AASP) like the Los Angeles Mac repair shop CompuTech Support Services. CompuTech is in the heart of Los Angeles, near West Los Angeles, Hollywood and Santa Monica, California.

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our Mac services online.

A common question from Apple owners is regarding MacBook repair services: “Who should I take my MacBook to if it needs an upgrade or repair?”

The reason for the apparent dilemma is that the answers might include: an Apple Reseller, Apple Retailer, Apple Dealer, the local Apple Store, or an Authorized Apple Repair Center?

So what’s the difference?

Your average Apple Store, Apple Retailer, or Apple Dealer are all essentially the same thing. Each may have varying levels of expertise on Apple computers and products, depending on their setup and the product ranges they focus on. The majority of Authorized Apple Dealers (however they label themselves) are retailers. Although they may well be helpful in a numerous ways, will not perform some MacBook repairs, and usually provide only limited MacBook upgrades.

Understandably, an Authorized Apple Dealer might be a little anxious to have clients bringing in MacBook repairs in front of a new potential customer looking to purchase a MacBook. The problem here is that it is difficult for the potential customer to know whether there is a fault which required attention (maybe spoiling a potential sale), or if the Apple MacBook Owner is merely looking for an upgrade to their Macbook or even a minor MacBook repair. Sales areas do not want frustrated MacBook owners coming into the store looking for urgent repairs, therefore repair shops tend to be separate from sales areas.

If you have a Macbook repair in mind, you should take your MacBook to an Authorized Apple Repair Center rather than an Apple store or an Apple dealer of some sort.

There are plenty of locally Authorized MacBook repair facilities in most metropolitan areas where MacBook upgrades and MacBook repairs can be sourced. If you are in the Los Angeles, Santa Monica or Hollywood areas and you think your MacBook needs the attention of an Apple Certified Technician, you can call CompuTech Support Services, an Authorized Apple Repair Center. The Apple Stores send their most difficult MacBook Repairs to CompuTech, so why wouldn’t you?

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our MacBook repair services online.

The Apple Mac has been around for a long time now and the operating system, as with all computers, is in a constant state of redesign and improvement. This is part of the reason that Apple has an Apple dealer network to help users get the most from their Apple Mac computers. This means that there are upgrades available on a regular basis. The current version is called OS X and is currently at Version 10.7, and is code named “Lion”. Many people do not realize the importance of keeping the operating system of their MacBook up to date. Having the latest OS X version installed by your Apple Dealer can make a lot of difference to performance and functionality. Owners of Apple MacBooks are advised to have their operating system updated regularly by an authorized Apple MacBook and MacBook Pro repair center. Whether this is an upgrade or a simple reload of an existing OS X version does not matter; the performance improvements from fresh installs are always noticeable and desirable.

Why the Mac store is not the place to go for a repair:

The average Mac store, Apple reseller or Apple retailer will not be able to offer MacBook repair services on-site. Apart from very basic items such as replacement batteries, other repairs are sent out to authorized Apple repair centers. So if you take your MacBook to them, you will just add time (and probably cost) to the repair cycle. Many Apple dealers are primarily set up primarily for sales and do not include MacBook repair centers. People bringing broken machines in for repair to a retail–only Apple dealer may discourage new clients from making a purchase.

There are many places where you can get your operating system upgrades, but when choosing a MacBook or MacBook Pro repair center, you should always make sure they are an authorized Apple repair center. Having (possibly inferior) repairs made by unauthorized personnel can invalidate your warranty and potentially render your MacBook or MacBook Pro useless. Choosing authorized Apple repair centers will ensure that you will only get the upgrades that are specified as appropriate by Apple.

Some reasons to get that OS X upgrade include:

  • Noticeably faster performance. Reloading the OS means reloading all the drivers that control your peripherals. Updated drivers can often translate directly into improved performance. Your Apple dealer will have all the driver upgrades your MacBook needs.
  • Removal/replacement of code that can cause applications to run more slowly. As applications are developed and improved, the Operating System lying beneath must also be improved to keep apace – your Apple dealer can ensure that your system runs the way Apple intended!
  • Protect your valuable data. Despite the “virus-proof” label that the Mac Operating Systems have earned over the years, the Apple Mac is actually vulnerable to attack; Apple has to work as hard as ever to keep producing updates to their operating systems to counter these frequent new threats. Each new version of the OS is more robust than the previous one, and having the latest OS installed by your Apple dealer can ensure that you stay ahead of these problems.
  • Improved functionality. Every new operating system (and many upgrades too) offers new or improved features to its users. This can be simply a faster way to achieve something than was possible previously, or a complete overhaul of the feature list. Whatever your need, your local Apple dealer can guide you so you can enjoy the latest that Apple Operating systems have to offer.

If you have not had your MacBook or MacBook Pro upgraded recently, and especially if you have noticed a reduction in performance, you should take your MacBook Pro to an Apple repair center and have it checked out.

Looking for the best Mac support service in West LA, Los Angeles, Santa Monica or Hollywood? Because our focus is on Mac repairs and Mac support we won’t just try to sell you a new computer, we will resolve your problems with the best and most affordable solutions possible. Avoid the lines at the Apple store. Computech is among the top 2 percent of Apple Authorized Service Providers in North America, and we are conveniently located in West Los Angeles.

Call on the expertise of our knowledgeable staff of Mac support technicians and you will soon see why Computech earned Apple’s Service Excellence Award, and is rated by Apple among the top 2% of Service Providers in North America.

Whether your issues are hardware or software related (or both), our certified Mac repair technicians are ready to help you get your Macintosh back in working order. Contact our West LA location today at (310) 237-6065 or learn more about our MacBook Repairs online.

Get the most from your Apple Dealer and make sure you take your MacBook to an authorized Apple Repair Center!