Frequently Asked Questions

Remote Monitoring and Maintenance: is it worth it?

Stay secure, efficient, and worry-free with our monthly Remote Monitoring & Maintenance service. We ensure your software stays updated with the latest security patches, keeping your systems protected against vulnerabilities and cyber threats.

Our proactive maintenance approach prevents small issues from escalating into costly problems, data loss, or downtime. Plus, we optimize your operating systems to ensure smooth and reliable performance every day.

Ask us about our monthly Remote Monitoring & Maintenance services today and experience the peace of mind that comes with secure, high-performing systems.

How to take a screenshot on your Mac?

Taking screenshots are a great way to show people what you are seeing or how to do something. There are 3 different options for taking a screenshot on your Mac, all of which save the screenshot to your desktop with the file name Screen Shot followed by the date and time taken.

Option 1 (Entire Screen) Press the Command key + Shift key + 3 key This will capture the entire screen.

Option 2 (Select the area to capture) Press the Command key + Shift key + 4 key This will give you cross hairs that you can then use to select the area to capture.

Option 3 (Specific Window) Press the Command key + Shift key + 4 key and then press the Space Bar key This will give you camera icon as your cursor that you can hover over any window you want to capture and then click the mouse on that window to capture the exact dimensions of that window

Check the condition of your Mac laptop’s battery

To view your battery’s condition, choose Apple menu in the upper left corner of the screen, then System Settings, then click Battery in the sidebar. (You may need to scroll down.)

Look at Battery Health. You may see any of the following conditions:

Normal: The battery is functioning normally.

Service recommended: The battery is performing normally, but its ability to hold a charge is less than when it was new. You may want to consider replacing the battery.

See used and available storage space on your Mac

On your Mac, choose Apple menu in the upper left corner of the screen, then System Settings, then click General in the sidebar. (You may need to scroll down.)

Click Storage, then click All Volumes.

Move the pointer over a color to see the amount of space each category uses. Light gray space represents free storage space.

Are you getting random pop-ups or virus notifications on your Mac asking you to call an 800 number?

While Macs rarely get viruses, they can commonly get malware from accidental installation of software or internet plugins that cause search engines to change, annoying advertisements to pop-up as well as pop-ups claiming you have a virus and to call an 800 number to resolve.

These are common phishing and malware symptoms that people and companies use to try and scam money out of you as they claim they are repairing the issue when they don’t actually remove the malware.