CompuTech Remote Services enables us to remotely control PCs, servers and mobile devices through corporate or personal firewalls. Our support reps can view your screen, control your mouse, and work as if physically present at your location.
Both you and a CompuTech rep connect to our secure support appliance through outbound connections.
CompuTech Remote Services logs and records every remote-control session, passing no data through a 3rd party. And most sessions are clientless, lasting only for the duration of the support call and leaving no footprint on the remote computer.