Computer Battery Q & A

Question: Why isn’t my MacBook holding a charge?
Answer: Your battery may be failing. Check your cycle count to see if it’s time to replace your battery.

How to check your cycle count:

1. Click on the Apple Menu
2. Choose About This Mac
3. In the window that opens note the model of your specific machine i.e. MacBook Pro (Retina, 15-inch, Late 2013)
4. Click the System Report… button
5. When the window open click Power in the left-hand column
6. Check the cycle count, which is under the Health Information subsection.
7. Compare the cycle count number below with the specific model notes point 3

• • • MacBook Pro Touchbars (2016 through current):
      A battery with a cycle count higher than 900 should be replaced

   

  • • MacBook Pro Retina’s (mid-2012 through 2015):
      A battery with a cycle count higher than 900 should be replaced

   

  • • MacBook Pro Unibodies (2009 through early mid-2012):
      A battery with a cycle count higher than 300 should be replaced

   

  • • MacBook Air (2010 through current):
      A battery with a cycle count higher than 900 should be replaced

   

  • • MacBook Retina (2015 through current):
      A battery with a cycle count higher than 900 should be replaced

   

  • • MacBook (2008 through 2010):
      A battery with a cycle count higher than 300 should be replaced

   

  Confused or unsure about how to proceed?  We’re happy to help you with any diagnostics or battery replacements you may need. Give us a call at 310-237-6065.